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Dental CAD

Whether you have a single crown or a complex full-arch case, our team is ready to help. Reach out via the form, email, or WhatsApp — we serve labs and clinics worldwide.

<24h Turnaround Encrypted Delivery Available US · AU · CA · EU 15% Off First Case

Send Us a Message

Tell us about your case and we'll reply within 2 business hours.

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Include: scan format (STL/PLY), material, shade, implant system if applicable. Please write your message.

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In the meantime, you can also submit a test case.

Contact Details
Email
Fastest response channel
Phone / WhatsApp
Mon–Sat, 8:00–18:00 (GMT+7)
Response Time
Usually within 2 hours
Business hours. Urgent? Use WhatsApp.
Clients Served
US · AU · CA · UK · DE · IL · NL · FR
All services delivered remotely in English
Office Hours
Mon–Fri
8:00–18:00
Saturday
8:00–12:00
Sunday
Closed

All times GMT+7 (Indochina Time). Urgent cases: WhatsApp.

Why Choose iDentCAD?
10,000+ restorations delivered
99.2% acceptance rate
Exocad & 3Shape certified workflow
15% discount on your first case
Volume bundles & subscription plans

Common Questions

Can't find your answer? Just send us a message above.

How do I send my scan files?

Use our Upload STL page to submit cases directly. We accept STL, PLY and DICOM. You can also attach files via email or send a WeTransfer/Google Drive link.

What is the standard turnaround time?

Standard cases (single crown, bridge, abutment) are delivered within 24 hours of confirmed receipt. Rush lane (<12h) is available for an add-on fee. Complex full-arch may take 24–48h.

Which implant systems do you support?

We support Straumann, Nobel Biocare, Zimmer, MIS, Astra, Dentsply and more. Please provide the implant system name, platform size, and scan body reference when submitting your case.

How does the revision policy work?

1–2 minor revisions (contacts, occlusion, minor morphology) are included within 7 days of delivery. Major scope changes may require a new quote.

Do you offer volume pricing?

Yes — labs and clinics sending 20+ units/month receive custom pricing tiers and priority handling. Contact us to discuss a subscription bundle tailored to your volume.

Is case data kept confidential?

All scan data is handled securely and never shared with third parties. Encrypted delivery packages are available on request. Case files are retained for a limited period for revision purposes only.

Ready to Streamline Your Workflow?

Start with a free test case — no commitment, no setup fee.